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Refund Policy

Billing terms for digital goods and intellectual property.

Effective Date: July 28, 2026

This Refund Policy outlines the terms regarding purchases made on ClauseDrop, operated by Your Legal Indian. As a provider of digital intellectual property, our refund guidelines are structured differently than those for physical goods.

1 Digital Goods & No-Refund Rule

ALL SALES ARE FINAL: Because ClauseDrop grants immediate, unrestricted access to digital textual content and intellectual property upon upgrading to Pro, we maintain a strict no-refund policy.

Unlike physical products that can be returned in original condition, digital clauses can be instantly copied, saved, and utilized the moment a transaction is successful. Once the platform has registered your payment and unlocked the premium library, the digital product is considered "delivered" and "consumed." Therefore, we do not offer refunds, partial refunds, or credits for buyer's remorse, change of mind, or failure to utilize the platform.

2 Exceptions: When We Issue Refunds

We are committed to a fair billing experience. We will issue a full refund only under the following technical circumstances:

  • Duplicate Transactions If your payment method was accidentally charged more than once for a single Pro upgrade, we will immediately refund the duplicate charge(s).
  • Failure to Deliver Access If your payment is successfully deducted by our payment gateway (e.g., Razorpay), but a technical error prevents your session from unlocking the premium content, and our support team cannot manually unlock it for you within 48 hours, a full refund will be initiated.

3 Dispute & Chargeback Policy

If you experience a billing issue, we ask that you contact our support team first to resolve it amicably. Initiating a fraudulent chargeback or payment dispute through your bank or credit card issuer for a digital good that was successfully delivered constitutes a breach of our Terms of Service. In such events, we reserve the right to permanently ban your IP address and submit server access logs to the payment gateway to dispute the chargeback.

4 How to Request Billing Support

If you meet one of the exception criteria (e.g., a duplicate charge), you must contact us within 7 days of the original transaction date.

Please email us at support@clausedrop.com and include:

  • The email address used during the transaction.
  • The transaction ID or receipt number provided by the payment gateway.
  • A brief explanation of the billing error.

Refunds for valid requests will be credited back to the original payment method within 5-7 business days, depending on your bank's processing times.